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Privacy and Cookie Policy

Privacy Policy

Data controller

Italparts Italia S.r.l.  (“ItalParts”) is data controller for the processing of your Personal Information (as defined below).

General

This privacy notice explains how ItalParts and its subsidiaries (“ItalParts,” “we,” “us” and “our”) collect, use, and share personal information that you provide to us, or that we may otherwise obtain or generate, which relates to you (“Personal Information”). ItalParts has implemented technical, administrative, and physical measures to safeguard any Personal Information that we may collect (see below). As this Notice is intended to cover a variety of situations, there may be information contained in the Notice that does not apply to you.

When you enter our website, we may collect your computer’s IP address. The IP address does not identify you as an individual, but does identify your Internet service provider. Other non-personally identifiable information that we may collect include the type of Internet browser used, the type of computer operating system used, and the domain name of the website from which you visited our site. The information is aggregated to provide broad demographic information, such as the geographic location of visitors and how long they stay on our site. Collecting this type of information allows us to administer our site, diagnose server problems, analyze trends and statistics, and provide better customer service. Please see our cookie policy for futher information in this respect.

What personal information might ItalParts collect?

“Personal Information” is information through which a natural person is identifiable or may be identified. We may collect, use and process your Personal Information in order to provide you with services, products or information that you request.

We will not collect your Personal Information without your knowledge and permission, nor will we sell or rent any such data. In order to set up your individual user account or provide you with a specific product, service, or information or to process a transaction, we may request your personally identifiable information. This information may include:

  • your name, including given, family, middle, and any suffix;
  • information about an individual’s employer, including company name, company location, and country of incorporation;
  • shipping address;
  • billing address;
  • e-mail address;
  • other payment related information such as credit card details or similar.

How might ItalParts use the Personal Information it collects?

Personal Information is only collected when necessary to set up your personal ItalParts account, provide a product, service, or information, process a transaction, or if you submit it to us for other purposes, for instance if applying for employment.

The collection of Personal Information will be transparent to you, and you will have the opportunity to decide whether or not to provide it. If you choose not to provide any of the Personal Information requested, ItalParts may be unable to complete your transaction, or provide the information, services or products you have requested.
When collected, the Personal Information might be used for the following purposes:

  • for account management, support, administrative and billing purposes and for the purpose of providing ItalParts and the services offered on our platform to you as set forth in the ItalParts Terms & Conditions. The legal basis for our processing is that the processing is necessary for the performance of the obligations under the ItalParts Terms & Conditions.
  • Maintaining Enterprise Resource Planning (“ERP”) systems, workflow systems, and other information technology (“IT”) systems, including workflows to document ItalParts participation in professional organizations and provision or receipt of business gifts and hospitality; 
  • providing customer service and support;
  • for the purpose of direct marketing, meaning that we may send you information and offers about products or services which we believe may be of interest to you. The legal basis for our processing is that it is necessary for our legitimate interest of maintaining good customer relations.

In addition, we may use your Personal Information for the purposes of analysing and developing the ItalParts platform and for marketing purposes. The legal ground for our processing is that the processing is necessary for our legitimate interests to improve our services and our marketing measures. To the extent the aforementioned purposes can be achieved on the basis of anonymized data, we will anonymize your Personal Information and aggregate it with other users’ anonymized data. When your Personal Information has been anonymized, it will no longer be considered personal data under applicable data protection laws and for the purposes of this privacy notice.

At times we may need to get your consent to allow us to use your Personal Information for one or more of the purposes set out above. You have various rights where we are processing your Personal Information on the basis of your consent. For example, we would like to send you information about other products of ours, which believe might be in your interest. If you don’t want to be on one of our mailing lists, you can choose to opt out at any time by following the “unsubscribe” instructions at the bottom of our promotional emails.

The Personal Information is not subject to automated decision-making.

Who Personal Information may be shared with:

We will share your Personal Information with a subcontractor when needed to supply the ItalParts website, supply products ordered through the website or any other service requested by you (example shipping company), for e.g. purposes of storage of personal data or troubleshooting and correction of any defects in our platform. Such subcontractors normally act as data processors on behalf of us.

We may further share your Personal Information with other companies within the ItalParts group when necessary to provide you with products or services that you have ordered.

Because ItalParts is a global company with locations in many different countries, we may transfer your Personal Information from one legal entity to another or from one country to another in order to accomplish the purposes listed above. We will transfer your Personal Information consistent with applicable legal requirements and only to the extent necessary for the purposes set out above. Within the ItalParts of companies, Personal Information is transferred subject to the same rules and levels of security. If required, data processing agreements will be in place to ensure the necessary level of protection.

Transfer of Personal Information outside the EEA

We will only transfer your Personal Data to a country outside the European Economic Area (EEA) where we have ensured that such transfer is legal under applicable laws, e.g. by (i) executing EU standard data protection clauses with the recipient of the personal data, (ii) ensuring that the country has an adequate level of protection of personal data, as decided by the EU Commission, or (iii) for transfers to and processing in the USA, ensuring that the recipient holds self-certifying registrations under the EU-U.S. and/or the Swiss-U.S. Privacy Shield Frameworks administered by the U.S. Department of Commerce's International Trade Administration.

Apart from the above, ItalParts will not sell or otherwise share your Personal Information outside the ItalParts group of companies, except to:

  • comply with legal obligations, including but not limited to, in response to a legitimate legal request from law enforcement authorities or other government regulators;
  • investigate suspected or actual illegal activity;
  • prevent physical harm or financial loss; or
  • support the sale or transfer of all or a portion of our business or assets (including through bankruptcy).

How long we will keep the Personal Information

We will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

We will keep your Personal Information as long as your ItalParts account is active. You can delete your account and Personal Information at any time. The aforementioned does not apply to the extent ItalParts is required to retain your Personal Information (partly or in full) for a certain period under applicable mandatory law.

In addition, your Personal Information will be deleted within 90 days if you (i) have not logged in with your account for 24 months, or (ii) have not logged in or verified an account created for you within 90 days after the account was created.


Your rights

You are entitled to the following rights under applicable laws. Please note that all the rights are not unconditional. Therefore, an attempt to invoke one of the following rights might not lead to an action from us.

  • The right to access. You may at any time request to access your Personal Information. Upon request, we will provide a copy of your Personal Information in a commonly used electronic form.
  • The right to rectification. You are entitled to obtain rectification of inaccurate Personal Information and to have incomplete personal data completed.
  • The right to erasure (“right to be forgotten”). Under certain circumstances, you may request us to delete your Personal Information. Please note that this right is not unconditional. Therefore, an attempt to invoke the right might not lead to an action from us.
  • The right to object. You are entitled to object to certain processing activities conducted by us in relation to your Personal Information, such as our processing of the Personal Information based on our legitimate interest. The right to object also applies to processing of your Personal Information for direct marketing purposes.
  • The right to restriction of processing. You may under certain circumstances request that we restrict the processing of your Personal Information.
  • The right to data portability. You are entitled to receive the Personal Information (or have the Personal Information directly transmitted to another data controller) in a structured, commonly used and machine-readable format.

Security

Technical and administrative measures are implemented to help protect Personal Information and other data on our servers from unauthorized access, loss, or alteration. However, no server or transmission over the Internet can be guaranteed to be one hundred percent secure. Therefore, any activity or communication is conducted at your own risk.

Further information and complaints

For further information on the processing of Personal Information, please send an email to the following email address: [email protected]
If we do not address any of your requests, or fail to provide you with a valid reason why we are unable to do so, you have the right to contact supervisory authority to make a complaint. You can find your local supervisory authority at following link http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

Links to third party websites

Some of our web pages may contain links to third party websites. Please note that we are not responsible for the privacy policies, content, or practices of such other websites or their owners or operators.

Modification of Privacy Policy

We reserve the right to change or update this Privacy Policy at any time.

 

Cookie policy

Thank you for visiting this website belonging to Italparts Italia S.r.l. and/or its future or existing affiliates as may be amended from time to time (referred to as “Italparts”, “we”, “us” and “our”). We appreciate your interest in us. Your privacy is important to us and we want you to feel safe when using this website.

Introduction

Our website uses cookies. Below, you will find further information on these cookies; what they are, what cookies we use, what our purpose is for using them, and how you go about blocking or deleting cookies.

 With the exception of cookies that are strictly necessary to enable you to move around the website and use its features, we will only use cookies if you have allowed us to do so by checking the box “Accept cookies”. Please be advised that if you do not allow us to use cookies, it may negatively affect your browsing experience.

Cookies

On our websites, we use “cookies” and other similar tracking tools (such as pixels, local storage and session storage). You choose for yourself if you want to approve of cookies on your computer, tablet or mobile phone web browser or not. Your consent is needed for the use of cookies, but not for such cookies that are necessary for the performance of the service that you as a user yourself have requested. If you do not approve of our use of cookies, or if you previously have approved of such use but changed your mind, you need to change the settings in your browser and manually delete cookies to clean your unit.

What is a cookie?

A cookie is a small text file or piece of data that a website that you visit can place or save onto your computer, tablet or mobile phone web browser. Cookies do not themselves contain any personally identifiable information. However, if you provide such personally identifiable information to us (such as by registering for a service or a purchase provided by us), such information may be linked to the data stored in the cookie. 

 You can find more information about cookies at www.allaboutcookies.org.

How and why we use cookies

We use cookies to understand how our visitors use our website and to enhance the functionality of our website and optimize user experience, for example to:

  • determine what information is made available on a particular webpage;
  • help you save certain information on the website, such as passwords to enable users not having to re-enter previously typed information;
  • collect anonymous statistics about user behaviour to enable us to improve the website experience;
  • analyze sales data;
  • conduct marketing research; and
  • provide assistance to, or track site visits of users, of certain Internet-based services.

How to avoid cookies

With most Internet browsers, you can set the browser to block cookies, erase cookies from your computer hard drive, or notify you that a web page contains cookies before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions. Please note that some of our web pages may not work properly without the use of cookies.

Classification of cookies on our website

We use the following categories of cookies on this website:

  • Permanent cookies. Permanent cookies are stored on your device in between browser sessions which allows your preferences or actions across a website to be remembered. The first type saves a file for a longer period of time onto your computer, and it can remain on your computer after you shut it off. Such cookie could also, for example, be used to tell a visitor what information on the website has been updated since his or her last visit to that website. These cookies remain on your unit until they expire or you erase them.
  • Session cookies. Session cookies are temporarily stored in your internet browser, and are erased when the browser is closed. This could be done, for example, to keep track of what language you have chosen at the website. Session cookies are not stored for a long period of time on your computer, since they disappear when you close your web browser. The next time you visit that particular site it will not recognise you and will treat you as a completely new visitor.
  • First party cookies, which are set by Italparts.
  • Third party cookies.  Third party cookies, which are set by someone other than the person responsible for the website. In this case, by someone other than Italparts. A third party cookie can be used by several websites to understand and follow how you browse between different websites. Italparts receives information from these cookies but the information may also be used for other purposes decided by a third party. Third party cookies on our website are governed by the respective third party’s privacy policy. Links can be found in our cookie table below. For more information about how Italparts’ process personal data in connection with transfers to third parties, read our Legal Notice and Privacy Policy. 
  • Social networks. The website sometimes embeds content and sharing tools from social networks. These suppliers may thereby come to use cookies on Italparts’ website. Italparts has no access to or control over these cookies or the data they collect. You should check relevant third party websites for further information about these cookies and how to opt out from receiving them.

 

Please replace this text with you Privacy Policy. Please add any additional cookies your website uses below (e.g. Google Analytics).

This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.
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