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Welcome to ItalParts Italia
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الإمارات العربية المتحدة
المملكة العربية السعودية
الإمارات العربية المتحدة
المملكة العربية السعودية
Italparts Italia S.r.l. (“ItalParts”) is data controller for the processing of your Personal Information (as defined below).
This privacy notice explains how ItalParts and its subsidiaries (“ItalParts,” “we,” “us” and “our”) collect, use, and share personal information that you provide to us, or that we may otherwise obtain or generate, which relates to you (“Personal Information”). ItalParts has implemented technical, administrative, and physical measures to safeguard any Personal Information that we may collect (see below). As this Notice is intended to cover a variety of situations, there may be information contained in the Notice that does not apply to you.
What personal information might ItalParts collect?
“Personal Information” is information through which a natural person is identifiable or may be identified. We may collect, use and process your Personal Information in order to provide you with services, products or information that you request.
We will not collect your Personal Information without your knowledge and permission, nor will we sell or rent any such data. In order to set up your individual user account or provide you with a specific product, service, or information or to process a transaction, we may request your personally identifiable information. This information may include:
your name, including given, family, middle, and any suffix;
information about an individual’s employer, including company name, company location, and country of incorporation;
other payment related information such as credit card details or similar.
How might ItalParts use the Personal Information it collects?
Personal Information is only collected when necessary to set up your personal ItalParts account, provide a product, service, or information, process a transaction, or if you submit it to us for other purposes, for instance if applying for employment.
The collection of Personal Information will be transparent to you, and you will have the opportunity to decide whether or not to provide it. If you choose not to provide any of the Personal Information requested, ItalParts may be unable to complete your transaction, or provide the information, services or products you have requested. When collected, the Personal Information might be used for the following purposes:
for account management, support, administrative and billing purposes and for the purpose of providing ItalParts and the services offered on our platform to you as set forth in the ItalParts Terms & Conditions. The legal basis for our processing is that the processing is necessary for the performance of the obligations under the ItalParts Terms & Conditions.
Maintaining Enterprise Resource Planning (“ERP”) systems, workflow systems, and other information technology (“IT”) systems, including workflows to document ItalParts participation in professional organizations and provision or receipt of business gifts and hospitality;
providing customer service and support;
for the purpose of direct marketing, meaning that we may send you information and offers about products or services which we believe may be of interest to you. The legal basis for our processing is that it is necessary for our legitimate interest of maintaining good customer relations.
In addition, we may use your Personal Information for the purposes of analysing and developing the ItalParts platform and for marketing purposes. The legal ground for our processing is that the processing is necessary for our legitimate interests to improve our services and our marketing measures. To the extent the aforementioned purposes can be achieved on the basis of anonymized data, we will anonymize your Personal Information and aggregate it with other users’ anonymized data. When your Personal Information has been anonymized, it will no longer be considered personal data under applicable data protection laws and for the purposes of this privacy notice.
At times we may need to get your consent to allow us to use your Personal Information for one or more of the purposes set out above. You have various rights where we are processing your Personal Information on the basis of your consent. For example, we would like to send you information about other products of ours, which believe might be in your interest. If you don’t want to be on one of our mailing lists, you can choose to opt out at any time by following the “unsubscribe” instructions at the bottom of our promotional emails.
The Personal Information is not subject to automated decision-making.
Who Personal Information may be shared with:
We will share your Personal Information with a subcontractor when needed to supply the ItalParts website, supply products ordered through the website or any other service requested by you (example shipping company), for e.g. purposes of storage of personal data or troubleshooting and correction of any defects in our platform. Such subcontractors normally act as data processors on behalf of us.
We may further share your Personal Information with other companies within the ItalParts group when necessary to provide you with products or services that you have ordered.
Because ItalParts is a global company with locations in many different countries, we may transfer your Personal Information from one legal entity to another or from one country to another in order to accomplish the purposes listed above. We will transfer your Personal Information consistent with applicable legal requirements and only to the extent necessary for the purposes set out above. Within the ItalParts of companies, Personal Information is transferred subject to the same rules and levels of security. If required, data processing agreements will be in place to ensure the necessary level of protection.
Transfer of Personal Information outside the EEA
We will only transfer your Personal Data to a country outside the European Economic Area (EEA) where we have ensured that such transfer is legal under applicable laws, e.g. by (i) executing EU standard data protection clauses with the recipient of the personal data, (ii) ensuring that the country has an adequate level of protection of personal data, as decided by the EU Commission, or (iii) for transfers to and processing in the USA, ensuring that the recipient holds self-certifying registrations under the EU-U.S. and/or the Swiss-U.S. Privacy Shield Frameworks administered by the U.S. Department of Commerce's International Trade Administration.
Apart from the above, ItalParts will not sell or otherwise share your Personal Information outside the ItalParts group of companies, except to:
comply with legal obligations, including but not limited to, in response to a legitimate legal request from law enforcement authorities or other government regulators;
investigate suspected or actual illegal activity;
prevent physical harm or financial loss; or
support the sale or transfer of all or a portion of our business or assets (including through bankruptcy).
How long we will keep the Personal Information
We will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.
We will keep your Personal Information as long as your ItalParts account is active. You can delete your account and Personal Information at any time. The aforementioned does not apply to the extent ItalParts is required to retain your Personal Information (partly or in full) for a certain period under applicable mandatory law.
In addition, your Personal Information will be deleted within 90 days if you (i) have not logged in with your account for 24 months, or (ii) have not logged in or verified an account created for you within 90 days after the account was created.
You are entitled to the following rights under applicable laws. Please note that all the rights are not unconditional. Therefore, an attempt to invoke one of the following rights might not lead to an action from us.
The right to access. You may at any time request to access your Personal Information. Upon request, we will provide a copy of your Personal Information in a commonly used electronic form.
The right to rectification. You are entitled to obtain rectification of inaccurate Personal Information and to have incomplete personal data completed.
The right to erasure (“right to be forgotten”). Under certain circumstances, you may request us to delete your Personal Information. Please note that this right is not unconditional. Therefore, an attempt to invoke the right might not lead to an action from us.
The right to object. You are entitled to object to certain processing activities conducted by us in relation to your Personal Information, such as our processing of the Personal Information based on our legitimate interest. The right to object also applies to processing of your Personal Information for direct marketing purposes.
The right to restriction of processing. You may under certain circumstances request that we restrict the processing of your Personal Information.
The right to data portability. You are entitled to receive the Personal Information (or have the Personal Information directly transmitted to another data controller) in a structured, commonly used and machine-readable format.
Technical and administrative measures are implemented to help protect Personal Information and other data on our servers from unauthorized access, loss, or alteration. However, no server or transmission over the Internet can be guaranteed to be one hundred percent secure. Therefore, any activity or communication is conducted at your own risk.
Some of our web pages may contain links to third party websites. Please note that we are not responsible for the privacy policies, content, or practices of such other websites or their owners or operators.
Thank you for visiting this website belonging to Italparts Italia S.r.l. and/or its future or existing affiliates as may be amended from time to time (referred to as “Italparts”, “we”, “us” and “our”). We appreciate your interest in us. Your privacy is important to us and we want you to feel safe when using this website.
What is a cookie?
A cookie is a small text file or piece of data that a website that you visit can place or save onto your computer, tablet or mobile phone web browser. Cookies do not themselves contain any personally identifiable information. However, if you provide such personally identifiable information to us (such as by registering for a service or a purchase provided by us), such information may be linked to the data stored in the cookie.
determine what information is made available on a particular webpage;
help you save certain information on the website, such as passwords to enable users not having to re-enter previously typed information;
collect anonymous statistics about user behaviour to enable us to improve the website experience;
analyze sales data;
conduct marketing research; and
provide assistance to, or track site visits of users, of certain Internet-based services.
How to avoid cookies
Classification of cookies on our website
We use the following categories of cookies on this website:
Permanent cookies. Permanent cookies are stored on your device in between browser sessions which allows your preferences or actions across a website to be remembered. The first type saves a file for a longer period of time onto your computer, and it can remain on your computer after you shut it off. Such cookie could also, for example, be used to tell a visitor what information on the website has been updated since his or her last visit to that website. These cookies remain on your unit until they expire or you erase them.
Session cookies. Session cookies are temporarily stored in your internet browser, and are erased when the browser is closed. This could be done, for example, to keep track of what language you have chosen at the website. Session cookies are not stored for a long period of time on your computer, since they disappear when you close your web browser. The next time you visit that particular site it will not recognise you and will treat you as a completely new visitor.
First party cookies, which are set by Italparts.
Quick Order is a feature than enables a VIP customer to quickly and easily add a part or multiple parts to their shopping cart. Customers can add parts individually, add multiple parts at the same time and even upload a list of part numbers and add them to the cart at the click of a button.
To access Quick Order click the link in the menu bar or click here.
How do I use Quick Order
Quick Order works by a customer compiling a list of part numbers they would like to purchase, then adding the entire list to the cart. There are three ways to add a part to the list:
1. Enter Product Number or SKU
This feature works by adding parts one by one. The customer begins by entering a part number or name in the input field. A complete part number is required to match to parts. A partial part name will generate a list of matching parts.
The customer clicks on the desired part in the drop down to select it, the drop down will be removed and when the customer clicks on the Qty field (or anywhere on the page) the part will be loaded:
Editing the number in the QTY field will cause the part to be reloaded - it will temporarily disappear and be re-rendered. Once the desired product and quantity have been updated, the user can move to the next line and add another part. Editing the Part Number/Name field will cause the part to be removed and the new part to be loaded.
2. Enter Multiple Part Numbers
To add multiple parts at the same time, the customer enters complete part numbers either on new lines or separated by commas:
Press the "Add to List" button to add these items to the list of items.
3. Add From File
A user can upload a file of their desired parts. This is a great feature for recurring orders.
The file MUST be in .csv format and MUST contain 2 columns defined on the first line of the file: sku,qty.
Each subsequent line MUST contain the part number of the desired part and the desired quantity, separated by a comma.
The user clicks on the "Upload File" button, then selects the file from their computer. Once a file is selected the parts and quantities will automatically be added to the list.
Add To Cart
When a customer is satisfied they have added their desired parts to the list, they simply need to click the "Add To Cart" button to load the parts to the cart and be directed to the cart page.
Depending on the stock status of the added parts, messages way be displyed under the relevant parts:
A part that has no available stock level and is not available for back order will display a "SKU is out of stock message:
If a customer tries to order more than the available quantity for a part that is in stock, a "We don't have the quantity you requested" message will be displayed:
An incomplete or unknown part number will generate a "The Part Number was not found in the catalog" message
200 000+ Products
THOUSANDS OF PRODUCTS
Genuine Spare Parts
We carry over 200 000 genuine, quality spare parts for all your machines at the best market prices, with over 30 000 of them to be bought directly from our site.
Read more about our different products and search for your specific part. We have the capacity to supply spare parts suitable for all brands in mining and construction.